TicketPay™ is our Pay Per Support Module built for Kayako™. This feature rich module is our first module for this great and unique software. With TicketPay you can extend your support services by charging for tickets, points, callbacks, and support packages.

Key features of TicketPay are:

1. Pay Per Ticket Module - charges your clients for tickets submitted
2. Pay Per Point Module - charge your clients for billable time
3. Callback Module - charge your clients for phone support
4. Support Packages - create support packages that are a mix of all 3 support types or just 1 for a set recurring fee or one time fee.
5. Accept payment via 2CO, Paypal, WorldPay, and Authorize.net
6. Allow clients to view their support balances
7. Much, much more!

callbackbalancehistory.png
managecallbackpackages.png
insertsupportpackage.png
managepointpackages.png
insertcallbackstatus.png
insertpointpacakge.png
managecallbackschedule.png
insertticketpackage.png
managecallbackstatuses.png
purchasesupportpackages.png
managesupportpackages.png
vieworders.png
paymentgatewaysetup.png
ticketpaysettings.png
ticketbalancehistory.png
purchasepointsupport.png
purchaseticketsupport.png
staffeditcallback.png
viewsupportbalance.png
staffinsertorderpackage.png
templates.png
purchasecallbacksupport.png
supportpackages.png
pointbalancehistory.png
staffmanageorders.png
staffeditorder.png
staffinsertordercustom.png
requestcallback.png
staffmanagecallback.png
manageticketpackages.png
insertcallbackpackage.png

satisfaction guaranteed

What our clients say

quoteThe quality of work, attention to detail, and support you guys provide simply kicks ass!  You guys amaze me with every project you turn out.  We have worked with quite a few development and design companies in the past and nothing comes close.  Our company is definitely more efficient in our proc- Anthony Morrison, coolblueperformance.com